Outbound Calls for Sales, Marketing & Data Collection
Logging all sales orders on call
Log all your sales orders during the call in our built-in CRM. Motivate your agent with the automatic bonus-counting system from logged sales.
Automatic SMS & Email after the call
Select call ending reason that sends emails or text messages automatically to your customers after the call. These follow up messages greatly improves the conversion rate of your sales and overall customer experience
Sales acceleration tools
Predictive dialer, scripts, big screen gamification, agent matchmaking, intelligent list and lead handling, agent goals, and rewards… all seamlessly integrated
Configuring of automatic dialer modes, products, ordering, rewards, commission management, on-call intelligent survey tools, QA, data handling and more
5 Different Calling Types
PER AGENT EVERY DAY
Average ACW time
Handling after a call
An efficient Outbound Calls strategy, what does it mean?
We offer various types of outbound calls and attendant tools for reaching the maximum efficiency of an agent’s work. Starting from preparing the conversation manuscript and ending with a post-conversation survey: your agent’s daily workflow uses a well-defined system and you no longer lose any useful data about your customers.
Efficiency increased up to 30% by managing orders and taking surveys during a call. 130%
Predictive dialers can improve agent productivity by 400% 400%
Up to 60% more calls using automatic calling methods 60%
Conversion rates increase by 128% 128%
Predictive dialers increase agent utilization from 40 minutes per hour to 57 minutes per hour 42%