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Cloud based contact center management
Software powered by artificial intelligence
for the best customer experience
for the best customer experience
All channels in one software
Are you still messing up with several services for your support centre? Are your agents
forced to
open
10 windows at a time?
Forget about it right now! All your problems are already solved in the beautiful centralized Oxon system.
Whether your client calls by phone, sms, writes an email, on Facebook or webchat , all this will be shown in one window. All history from all channels will be stored in one place. Such a simple and elegant solution increases the effectiveness of the support centre by 30%.
Forget about it right now! All your problems are already solved in the beautiful centralized Oxon system.
Whether your client calls by phone, sms, writes an email, on Facebook or webchat , all this will be shown in one window. All history from all channels will be stored in one place. Such a simple and elegant solution increases the effectiveness of the support centre by 30%.
Must have 2020: AI based chatbot
Easily organize 27/7 operating of your webchat with an intelligent chatbot. This is not an
old
rule-based chatbot. It is a chatbot that can understand natural human speech, synonyms,
politely
respond to
small-talks.
Oxon Chatbot can:
Oxon Chatbot can:
- Help user to find information about your products;
- Answer user's questions from your FAQ list;
- Reserve, purchase any product/cancel the reservation;
- Book/cancel a meeting;
Employee productivity
40%
increase
Customer satisfaction
35%
improvement
All-digital engagement
24%
increase
Clients support costs
50%
