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Software for agent:
Easy to use interface
All channels in one window
Customer information & historical timeline
Software for teamleader:
Creates & manages workflow
Analyses agents performance
Sees customers problems & satisfaction levels
It’s a beautifully simple system for tracking, prioritizing, and solving Customer Support tickets.
No stories, facts only
in operational costs
in call resolution
in call handle time
What will you get with Oxon?
Average Rating 4.9/5
Brilliant software for affordable price.
Easy to use software. Friendly and helpful support team.
High-quality software. Everything works well and most importantly – the development team adapted it to the needs of our company. It was very nice to cooperate with this company.
Cheapest and best communication center solution.
The best part I love about Oxon is the efficient, minimalistic and easy-to-navigate user interface.
Fast and personalised customer support, improved workflow efficiency
Very easy to set up. We only use Oxon for 3 months and we are already seeing more productive results in customer service and telemarketing…
Terrific for telemarketing
OXON has lots of parameters that can be modified in accordance with our employee needs. Other thing that we found very useful is that we can create several campaigns…
Overall great software
The software simple and user friendly. As someone who is new to multichannel communication software, I was a bit worried that it would be difficult to figure out how…
Strong reports and historical analytics
This software saved a lot of time for us. Customer support speed boosted, all statistics and activities can be monitored. We were happy to try the free trial…
It have all I need for business. I can see and make decisions on customers who refused to buy product from me. It is easy to track how employees…
Great internal team management software
Great internal team management software with a clean and neat interface for easy navigation.
Brilliant tool for every business
We’ve been using the software for less than 3 months yet we are already noticing the improvement in our client satisfaction, time-management, and strategic business planning.
Great software without any investments required
After we started using Oxon, our company has seen a dramatic increase in customer support employee workspeed. Now considering how much oxon…
OXON is a great tool to manage all customer support needs in one platform
Pros: First of all – everything is in one place. The functionality of calls and tickets handling is really user friendly…
Excellent business solution
The most important thing that made us chose Oxon was the ideal price and quality relationship compared to similar products in the market…
Amazing for sales teams that make outbound sales calls. 5 STARS
We can use this software for outbound calls. 5 dialling types, automatically orders log, auto agent commission management and much much more. This is incredible how…
Great solution for companies with communication problems
Now that all Employee interactions with clients are documented in Oxon, we can get a much better picture what and when needs improvement in the company…
Simple to use, yet has all needed functions
Overall, Oxon combines an easy to use interface and complicated functions. Great experience for me and my company…
A time and money saving cloud-based system
Intelligent software. We would pay more if they offered more functions that we need…
Tough tool for employee management
Oxon is essential to our customer communications and agent performance. Timing is important to our company and Oxon helps us keep up with a huge…
Outbound Telemarketing agents can switch between several campaigns in a single workflow.
Our outbound call center productivity has increased highly – the whole sales department is happy with the purchase…
Choose your Oxon
Try all the functions of our system for free right now
General calls functions
Customer service & support
Sales, marketing & data collection
+ Ticketing system, emails/SMS
+ Customer experience management
+ Support service
+ API integrations with CRM
+ Social: Facebook
+ Phone support
+ Mass email and SMS
OXON is a set of all classic customers support tools in one place. We can handle all information in it.
We can use this software for outbound calls. 5 dialling types, automatically orders log, auto agent commission management and much much more.
OXON has lots of parameters that can be modified in accordance with our employee needs.
This software saved a lot of time for us. Customer support speed boosted, all statistics and activities can be monitored.
The most important thing that made us chose Oxon was the ideal price and quality relationship compared to similar products in the market.
It have all I need for business. I can see and make decisions on customers who refused to buy product from me.