3 reasons why contact centers should operate from home
Goda Bržozauskaitė
March 20, 2020
The current situation is making many organizations rely on a remote workforce. Whether it’s countries’ restrictions regarding the global health crisis or precautions taken by companies themself, the fact is that some departments are easier to make remote compared to others. Is the contact center …
Chatbot in heathcare: possibilities
March 19, 2020
How to solve a problem of self diagnosing in the Internet? What is the impact of new communication technology in the medical field? Can a chatbot replace healthcare professionals and will it ever do? How to spread correct medical information faster than the media does? …
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