Benefits of Oxon
The OXON platform is created to have customer interaction across phone, web-chat, email, social networks connected within a single place.
It’s a beautifully simple system for tracking, prioritizing, and solving Customer Support tickets.
Oxon is not only a classical support center. It’s also a stack of powerful tools for workflow management and customer relationship management. With Oxon you can collect and process data for analytical reports, track employees’ activity and performance and more many other things. Learn more
Value for your business
Customer satisfactionIncreasing customers satisfaction rate up to 95%
Employee productivityBoosting employee productivity from 53% to 72% 72%
Problem solving speedUp your response, delivery and resolution times to maximum 89%
in operational costs
in call resolution
in call handle time