Benefits

Benefits of Oxon

All-in-one

The OXON platform is created to have customer interaction across phone, web-chat, email, social networks connected within a single place.

It’s a beautifully simple system for tracking, prioritizing, and solving Customer Support tickets.

HRM&CRM

Oxon is not only a classical support center. It’s also a stack of powerful tools for workflow management and customer relationship management. With Oxon you can collect and process data for analytical reports, track employees’ activity and performance and more many other things. Learn more

Value for your business

Customer satisfaction
Increasing customers satisfaction rate up to 95%
95%
95%
Employee productivity
Boosting employee productivity from 53% to 72%
72%
72%
Problem solving speed
Up your response, delivery and resolution times to maximum
89%
89%

Decrease

31 %
in operational costs

Improve

23 %
in call resolution

Reduction

13 %
in call handle time

Proved in

57
businesses
Wave