Homepage Oxon

Cloud based contact center management

Software powered by artificial intelligence
for the best customer experience

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    , Homepage Oxon
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    , Homepage Oxon , Homepage Oxon , Homepage Oxon , Homepage Oxon
    , Homepage Oxon , Homepage Oxon , Homepage Oxon , Homepage Oxon

    All channels in one software

    Are you still messing up with several services several services for your support center? Are your agents forced to open 10 windows at a time?

    Forget about that right now! All your problems can be solved with the beautiful centralized Oxon system.

    Whether your client contacts you by phone, SMS, email, on Facebook or through webchat , all of these will be shown in one window. All history from all channels will be stored in one place. Such a simple and elegant solution increases the effectiveness of the support center by 30%.

    Must have for 2021: AI based chatbot

    Easily organize the 27/7 operation of your webchat with an intelligent chatbot. This is not an old rule-based chatbot. It is a chatbot that can understand natural human speech, synonyms, and politely respond to small-talk.

    The Oxon Chatbot can:
    • Help users to find information about your products;
    • Answer users’ questions from your FAQ list;
    • Reserve and purchase any product/cancel a reservation;
    • Book/cancel a meeting;
    And much more.

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    , Homepage Oxon
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    , Homepage Oxon
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    Employee productivity

    40%
    increase

    Customer satisfaction

    35%
    improvement

    All-digital engagement

    24%
    increase

    Client support costs

    50%
    reduction