Homepage Oxon
Cloud based contact center management
Software powered by artificial intelligence
for the best customer experience
for the best customer experience
All channels in one software
Are you still messing up with several services for your support center? Are your agents forced to open
10 windows at a time?
Forget about that right now! All your problems can be solved with the beautiful centralized Oxon system.
Whether your client contacts you by phone, SMS, email, on Facebook or through webchat , all of these will be shown in one window. All history from all channels will be stored in one place. Such a simple and elegant solution increases the effectiveness of the support center by 30%.
Forget about that right now! All your problems can be solved with the beautiful centralized Oxon system.
Whether your client contacts you by phone, SMS, email, on Facebook or through webchat , all of these will be shown in one window. All history from all channels will be stored in one place. Such a simple and elegant solution increases the effectiveness of the support center by 30%.
Must have for 2021: AI based chatbot
Easily organize the 24/7 operation of your webchat with an intelligent chatbot. This is not an old rule-based chatbot. It is a chatbot that can understand natural human speech, synonyms, and politely respond to small-talk.
The Oxon Chatbot can:
The Oxon Chatbot can:
- Help users to find information about your products;
- Answer users’ questions from your FAQ list;
- Reserve and purchase any product/cancel a reservation;
- Book/cancel a meeting;
Employee productivity
40%
increase
Customer satisfaction
35%
improvement
All-digital engagement
24%
increase
Client support costs
50%
